Little Sunnies Support
Questions, Answered.
Everything you need before choosing their next favorite pair.
Little Sunnies FAQs
Quick answers for parents, grandparents, caregivers, and busy little-kid days.
Our Shoes
What makes Little Sunnies different?
Little Sunnies are made for everyday movement with a lightweight feel, flexible sole, room for little toes, and easy velcro straps that open wide for grown-ups.
Why does Little Sunnies use velcro straps?
Velcro opens wider than a fixed slip-on opening. That gives you more room to guide little feet in, adjust the fit, and move through busy mornings faster.
Are the shoes good for toddlers and active little kids?
Yes. Little Sunnies are made for daycare mornings, errands, car rides, playground days, family trips, and all the movement in between.
Do the shoes come with a bag?
Every pair includes a little drawstring bag to help keep shoes together for daycare, travel, diaper bags, sleepovers, or Grandma’s house.
Sizing & Fit
How do I choose the right size?
Start with our Size Guide. Measure your child’s foot, then compare the measurement with the chart before placing your order.
What should I do if my child is between sizes?
Check the Size Guide first. For a roomier fit or extra growing room, choose the larger size when your child sits between two sizes.
Can I mix colors and sizes in the Buy 2, Get 1 Free offer?
Yes. Select the Summer Set on the product page, then choose each pair’s available color and size before adding the bundle to your cart.
Orders & 4th of July Sale
How does Buy 2, Get 1 Free work?
Select the Summer Set on the product page. Choose three available pairs, then the offer applies through the bundle selector before you add the set to your cart.
Does shipping apply to the Buy 2, Get 1 Free offer?
Shipping is added once at checkout for the full order. The bundle discount applies to the shoes, while shipping stays separate.
Why does a color show as sold out?
A sold-out color has no remaining inventory in the listed sizes. Check back for restocks or choose another available color from the product page.
Can I change or cancel my order?
Contact support as soon as possible through our Help Center. Changes depend on whether the order has already moved into processing.
Shipping, Tracking & Returns
How long does order processing take?
Orders typically process within 1–2 business days before shipping. Review the Shipping Policy for the latest shipping details.
How do I track my order?
Once your order ships, tracking details are sent to the email address used at checkout. Need help locating an update? Use the Help Center and include your order number.
What is the return window?
Little Sunnies offers a 30-day return window. Review the full Refund Policy for return eligibility and instructions.
What is package protection?
Package protection is an optional checkout add-on for extra coverage on your shipment. It is separate from your shoes and appears as its own item in your cart.
What is priority processing?
Priority processing is an optional add-on that moves your order ahead in the processing queue. Shipping transit time stays separate from processing time.
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Still Need Help?
Send our support team your question, order number, and the email used at checkout.